Overview
Clementine helps hospitals and care teams reduce avoidable discharge delays by identifying discharge barriers earlier in the admission and coordinating the operational steps required for safe and timely discharge.
The platform analyzes relevant patient information from Epic through authorized FHIR-based access and supports both clinical teams and administrative teams, including case managers, discharge planners, care coordinators, social workers, utilization management, and hospital operations leaders, as they coordinate post-acute services, DME needs, insurance authorization steps, and care transition tasks.
Intended users
Clementine is designed for use by authorized healthcare personnel involved in discharge planning and care coordination, including:
- Case managers
- Discharge planners
- Care coordinators
- Social workers
- Utilization management teams
- Clinical care teams
- Hospital operations and administrative leaders
Intended purpose
Clementine supports clinical and administrative discharge coordination workflows. The platform is intended to help authorized care teams identify likely discharge barriers, organize required tasks, and coordinate post-acute care services before a patient is medically ready for discharge.
Clementine is not a replacement for clinical judgment. Final discharge decisions, medical decisions, and care plan decisions remain with the patient’s licensed care team.
Epic / FHIR data used
With appropriate authorization, Clementine may access the following categories of Epic FHIR data to support discharge coordination workflows:
- Patient demographics
- Encounters
- Conditions and problems
- Encounter diagnoses
- Allergies
- Medication orders
- Laboratory results
- Vital signs
- Diagnostic reports
- Care plans
- Care team information
- Service requests and referrals
- Procedures
- Clinical notes and document references
- Patient insurance and coverage information
- Tasks and episode checklists
- Practitioner, organization, and location directory information
How Clementine uses this data
Clementine uses authorized patient data to help care teams:
- Identify likely barriers to discharge earlier in the admission
- Surface missing discharge planning steps
- Track post-acute placement needs
- Coordinate DME requirements such as home oxygen or mobility equipment
- Support insurance authorization preparation
- Organize care transition tasks across the discharge workflow
- Provide care teams with a clearer view of discharge readiness
AI use
Clementine uses AI to help summarize relevant discharge information, identify potential coordination barriers, and support care team workflows. AI-generated outputs are intended to assist authorized users and should be reviewed by appropriate healthcare personnel.
Clementine does not replace clinician judgment, independently diagnose patients, prescribe treatment, or make final discharge decisions.
Privacy and security
Clementine is designed to support healthcare privacy and security requirements in applicable health system implementations. The platform follows principles of least-privilege access, encrypted data transmission, access control, auditability, and secure handling of protected health information.
Clementine is designed to support HIPAA-aligned healthcare workflows.
Clementine accesses Epic/FHIR data only after the applicable health system has authorized the integration and approved the relevant scopes.
Clementine does not sell patient data or use patient data for advertising.
Access to patient information is limited to authorized workflows and authorized users based on the applicable health system implementation.
Contact
For implementation, support, privacy, or security questions, please contact: